Terms and Conditions


Each item is handmade to order, with much love and care. Lead time for delivery sent out is up to 15 working days, depending on how many items need to be made.


Refunds and Exchanges

Courier cost for exchanges at buyer's own cost. Please keep your tracking number.

Refunds will be honoured in the form of store credit.

Cash refunds cannot be honoured due to processing fees, banking charges and store costs evident in the order value, and which cannot be recouped by The Tiny Tots Shop in the event of a cash refund request.



Please note that product images might differ slightly to what is perceived on your screen, due to different lighting when the product image is captured.

The material composition might differ based on availability from our suppliers; the same or better quality will however be maintained.


If anything is unclear or you have more questions, please feel free to contact us at: info@thetinytotsshop.co.za